SafeNet Trusted Access - EU/US Zone Status

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About This Site

Welcome to the SafeNet Trusted Access status site for EU/US service zones. Included in this site is an option to subscribe to live service updates as well as see history of our service availability.

For service status of Classic service zone, please refer here https://status.sta.safenetid.com/.

EU Service Zone Operational

Authentication Services Operational

Admin Consoles Operational

End User Services Operational

Push Delivery Operational

Management Operational

US Service Zone Operational

Authentication Services Operational

Admin Consoles Operational

End User Services Operational

Push Delivery Operational

Management Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 6, 2021

No incidents reported today.

Aug 5, 2021

No incidents reported.

Aug 4, 2021

No incidents reported.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

US - Identity Provider Upgrade Continued

Completed - The scheduled maintenance has been completed.
Jul 30, 01:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 00:02 UTC

Scheduled - A maintenance activity is planned for Thursday, July 29th, 2021 starting at 8PM EST in order to complete the upgrade to SASIDP started on June 21st. During this maintenance period, there will be a brief service degradation for the below features used by STA Operators for up to 60 minutes.

STA Access Management Console degradation;
· Create, update and delete Applications
· Update Kerberos configurations
· Update Session Timeout
· Account Initialization (First login to STA Access Management Console for new virtual server)
STA Token Management Console degradation;
· Delete Virtual Server

There will be no impact on user authentications and all other services will continue to work as expected.
Jul 21, 19:24 UTC

Jul 29, 2021

EU - Identity Provider Upgrade Continued

Completed - The scheduled maintenance has been completed.
Jul 29, 21:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 20:00 UTC

Scheduled - A maintenance activity is planned for Thursday, July 29th, 2021 starting at 8PM UTC in order to complete the upgrade to SASIDP started on the 15th. During this maintenance period, there will be a brief service degradation for the below features used by STA Operators for up to 60 minutes.

STA Access Management Console degradation;
· Create, update and delete Applications
· Update Kerberos configurations
· Update Session Timeout
· Account Initialization (First login to STA Access Management Console for new virtual server)
STA Token Management Console degradation;
· Delete Virtual Server

There will be no impact on user authentications and all other services will continue to work as expected.
Jul 21, 15:01 UTC

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.