Completed -
The scheduled maintenance has been completed.
Nov 23, 16:00 UTC
Update -
All services running as expected on the Classic primary site. Failback completed.
Nov 23, 15:54 UTC
Update -
All core services have been verified as stable and running from the Classic Primary site. Testing is undergoing for the remaining services.
Nov 23, 15:38 UTC
Update -
The failback from the Classic DR site to our Classic primary site has now commenced.
Nov 23, 15:18 UTC
Update -
All services on the Classic DR site are running fine and working as expected. We will conduct the failback to the Classic primary site at 15:15 UTC.
Nov 23, 15:09 UTC
Update -
All remaining services have been verified as stable and running from the Classic DR site.
Nov 23, 14:50 UTC
Update -
All core services have been verified as stable and running from the Classic DR site. Testing is undergoing for the remaining services.
Nov 23, 14:26 UTC
Update -
Testing is underway to ensure all services run on the Classic DR site.
Nov 23, 14:18 UTC
Update -
Failover to the Classic DR site is underway.
Nov 23, 14:08 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 14:00 UTC
Scheduled -
We want to ensure the utmost reliability and resilience of our STA systems to continue serving you effectively. To achieve this, we will be conducting a Disaster Recovery Test in the STA Classic region only on November 23, 2024 between 14:00 UTC-16:00 UTC
What does this mean for STA Classic region customers?
Your Role in Ensuring Continuity : Please ensure the specified IP addresses/source URLs are whitelisted, as outlined in the in this support article and refer to the Quick Help Guide for the Classic Service zone.
Taking this proactive step will minimize disruptions during the downtime of the STA Classic primary zone and facilitate a smooth transition to disaster recovery measures. We kindly ask you to prepare by reviewing and updating your configurations to ensure a smooth transition.
Need Assistance?
Our support team is here to assist you every step of the way. If you have any questions or concerns regarding this test, please don't hesitate to contact us at https://supportportal.gemalto.com/csm?id=kb_article_view&sys_kb_id=42fb71b4db1be200fe0aff3dbf96199f&sysparm_article=KB0013367 or open a support ticket https://supportportal.thalesgroup.com
Oct 30, 15:41 UTC