SafeNet Trusted Access - EU/US Zone Status

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About This Site

Welcome to the SafeNet Trusted Access status site for EU/US service zones. Included in this site is an option to subscribe to live service updates as well as see history of our service availability.

For service status of Classic service zone, please refer here https://status.sta.safenetid.com/.

EU Service Zone Operational

Authentication Services Operational

Admin Consoles Operational

End User Services Operational

Push Delivery Operational

Management Operational

US Service Zone Operational

Authentication Services Operational

Admin Consoles Operational

End User Services Operational

Push Delivery Operational

Management Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 11, 2021

No incidents reported today.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

SDR Published - EU STA Console - Disruption

Postmortem - Read details
May 6, 23:39 UTC

Resolved - Console and Authentication services are now up and stable.
May 3, 09:10 UTC

Update - The disruption to the "STA Console" has been fixed.

We are currently testing and monitoring to ensure all services are up and stable.
May 3, 09:02 UTC

Update - Restoration efforts are taking longer than expected. The team is still engaged in attempting to bring services back online.

We will provide updates as they become available
May 3, 08:31 UTC

Identified - The team is still engaged in restorative efforts to bring services back online.

We hope to have positive results within the next 15 minutes.
May 3, 08:13 UTC

Update - The Thales incident response team is currently working towards service restoration.

We will provide further updates as they become available.
May 3, 07:27 UTC

Investigating - The SafeNet Trusted Access monitoring system has detected a problem with STA Console and Authentication Services for some customers.

The Thales incident response team is already investigating this problem and we will update you as soon as we have updates.
May 3, 06:53 UTC

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.