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Phase 2 of the IDP (Identity Provider Service) upgrade was completed successfully and all functionalities are now available and working as expected. We will continue to monitor the service. If you you experience any issues, please contact our support team.
The policy engine update was unfortunately unsuccessful and will be performed at a later date after a review and plan has been completed.
Posted Feb 28, 2024 - 16:42 UTC
Update
Phase 1 of the IDP (Identity Provider Service) upgrade has now been completed successfully and traffic is now being directed to the new version of IDP. Authentications are being processed as expected. However, the below mentioned functionalities will remain unavailable until the closure of this maintenance window: STA Console o Create / update / delete Application o Application Sharing o Update Kerberos configurations o Update session timeout o Tenant Initialization (First login to STA Console for new tenant) REST API / RASTA o Session Management APIs SAS Console o Delete Tenant We will continue to test and monitor for the duration of the window. If you you experience any issues, please contact our support team.
Posted Feb 27, 2024 - 23:53 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 27, 2024 - 17:00 UTC
Scheduled
A Maintenance activity is planned on Tuesday, February 27, 2024 starting at 17:00 UTC to perform an upgrade to our Identity Provider Service (IDP), Policy Engine and Admin Console
During this maintenance window, the below functionalities will not be available.
STA Console o Create / update / delete Application o Application Sharing o Update Kerberos configurations o Update session timeout o Tenant Initialization (First login to STA Console for new tenant)
REST API / RASTA o Session Management APIs
SAS Console o Delete Tenant
Policy Engine o Create, update and delete policies and their associated scenarios
There will be no impact on user authentications and all other services will continue to work as expected.
Posted Feb 21, 2024 - 21:30 UTC
This scheduled maintenance affected: Classic Service Zone (Admin Consoles, End User Services, Management).