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Phase 2 of the IDP (Identity Provider Service) upgrade was completed successfully and all functionalities are now available and working as expected. We will continue to monitor the service. If you you experience any issues, please contact our support team.
Posted Feb 21, 2024 - 18:59 UTC
Update
Phase 1 of the IDP (Identity Provider Service) upgrade has now been completed successfully and traffic is now being directed to the new version of IDP. Authentications are being processed as expected. However, the below mentioned functionalities will remain unavailable until the closure of this maintenance window: STA Console o Create / update / delete Application o Application Sharing o Update Kerberos configurations o Update session timeout o Tenant Initialization (First login to STA Console for new tenant) REST API / RASTA o Session Management APIs SAS Console o Delete Tenant We will continue to test and monitor for the duration of the window. If you you experience any issues, please contact our support team. The maintenance window is for 24 hours from the start, which was Tuesday, February 20, 2024 starting at 19:00 UTC and is expected to be completed Wednesday, February 21, 2024 at 19:00 UTC
Posted Feb 20, 2024 - 22:03 UTC
Update
Policy Engine has been updated successfully. We will now proceed with Identity Provider (IDP) upgrade.
Posted Feb 20, 2024 - 20:36 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 20, 2024 - 19:00 UTC
Scheduled
A maintenance activity is planned on Tuesday, February 20, 2024 starting at 19:00 UTC to perform an upgrade to our Identity Provider Service (IDP) and Policy Engine.
During this maintenance window, the below functionalities will not be available.
STA Console o Create / update / delete Application o Application Sharing o Update Kerberos configurations o Update session timeout o Tenant Initialization (First login to STA Console for new tenant)
REST API / RASTA o Session Management APIs
SAS Console o Delete Tenant
Policy Engine o Create, update and delete policies and their associated scenarios
There will be no impact on user authentications and all other services will continue to work as expected.
Posted Feb 13, 2024 - 19:22 UTC
This scheduled maintenance affected: EU Service Zone (Admin Consoles, End User Services, Management).