EU - Admin Console Access and SAML/OIDC Authentication Incident
Incident Report for SafeNet Trusted Access
This incident has been resolved.
Posted Aug 25, 2023 - 22:31 UTC
This incident was created automatically due the the issue outlined in the other incident that was opened. Please refer to the other incident.
Posted Aug 25, 2023 - 22:31 UTC
The SafeNet Trusted Access monitoring system has detected a problem with Console Access, API and SAML Authentication for some customers.

Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.

SAML/OIDC Authentication issues can affect users ability to authenticate or access business applications configured with STA.

The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.
Posted Aug 25, 2023 - 21:55 UTC
This incident affected: EU Service Zone (Authentication Services, Admin Consoles, End User Services).