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EU Incident - Console Access, API and SAML Authentication
Incident Report for SafeNet Trusted Access
Postmortem
Posted Jan 18, 2024 - 18:09 UTC

Resolved
The SafeNet Trusted Access monitoring system discovered an anomaly occurring between 03:20 - 03:40 UTC where some SAML authentications and Console access requests might have failed for some customers.

The Thales Incident Response Team has investigated this problem and a fix is being implemented.
This incident has been resolved.
Posted Dec 31, 2023 - 03:40 UTC