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The issue with access to the Admin Consoles has been resolved and, where necessary, corrective action was taken for the customers affected.
The Thales Incident Response Team is closely monitoring the service stability. This incident is now closed.
Posted Sep 26, 2022 - 08:24 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 26, 2022 - 08:21 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 26, 2022 - 08:13 UTC
Investigating
The SafeNet Trusted Access monitoring system has detected an issue accessing the Admin Consoles.
The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.
Posted Sep 26, 2022 - 08:03 UTC
This incident affected: EU Service Zone (Admin Consoles).
