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A fix has been implemented and we are monitoring the results.
Posted Jul 11, 2024 - 08:16 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 11, 2024 - 08:15 UTC
Update
We are continuing to investigate this issue.
Posted Jul 11, 2024 - 08:08 UTC
Investigating
The SafeNet Trusted Access monitoring system has detected a problem with Authentication Services.
This may impede your ability to authenticate using RADIUS, SAML/OIDC applications, Admin Consoles, and any other authentication services using STA.
Issues with RADIUS and console will impede your access to VPN and other network assets.
SAML/OIDC Authentication issues can affect users ability to authenticate or access business applications configured with STA.
Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.
The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.
Posted Jul 11, 2024 - 07:46 UTC
This incident affected: EU Service Zone (Authentication Services, Admin Consoles, End User Services).