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STA Classic Failback to Primary Site

Scheduled Maintenance Report for SafeNet Trusted Access

Completed

The scheduled maintenance has been completed.
Posted Jun 04, 2025 - 20:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 04, 2025 - 18:44 UTC

Scheduled

Testing has provided positive results. We will continue to closely monitor to ensure continued availability and stability.
Posted Jun 04, 2025 - 18:44 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 04, 2025 - 18:30 UTC

Scheduled

Auth and Console Access are passing our testing. We will continue to test.
Posted Jun 04, 2025 - 18:29 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 04, 2025 - 18:24 UTC

Scheduled

Services are now running from the Primary site. We are now testing.
Posted Jun 04, 2025 - 18:23 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 04, 2025 - 18:00 UTC

Scheduled

We will be failing back to the Primary site today at 18:00 UTC to resolve some ongoing issues for some customers.

We anticipate a brief interruption of 1-5 minutes at the beginning of the window.

We apologize for the short notice.

Please ensure that if not automated or using FQDN resolution, please ensure that Radius is pointed back at the Primary site post-failover.

If you have any questions or concerns regarding this test, please don't hesitate to contact us at:
https://supportportal.gemalto.com/csm?id=kb_article_view&sys_kb_id=42fb71b4db1be200fe0aff3dbf96199f&sysparm_article=KB0013367 or open a support ticket https://supportportal.thalesgroup.com
Posted Jun 04, 2025 - 16:12 UTC
This scheduled maintenance affected: Classic Service Zone (Authentication Services, Admin Consoles, End User Services, Push Delivery, Management).