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This is an automated alert created due to an ongoing issue with the Admin Console & Authentication services, Another incident is already open on the status page hence closing this incident as duplicate.
Posted May 27, 2024 - 09:28 UTC
Resolved
This is an automated alert created due to an ongoing issue with the Admin Console & Authentication services, Another incident is already open on the status page hence closing this incident as duplicate.
Posted May 27, 2024 - 07:55 UTC
Investigating
The SafeNet Trusted Access monitoring system has detected a problem with Console Access, API and SAML Authentication for some customers.
Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.
SAML/OIDC Authentication issues can affect users ability to authenticate or access business applications configured with STA.
The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.
Posted May 27, 2024 - 07:18 UTC
This incident affected: EU Service Zone (Authentication Services, Admin Consoles, End User Services).