CLASSIC NGCI - Push OTP Maintenance
Scheduled Maintenance Report for SafeNet Trusted Access
The scheduled maintenance has been completed.
Posted Jul 13, 2022 - 06:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 13, 2022 - 04:00 UTC
On Wednesday, 13-July-2022 starting 04:00 AM UTC to 06:00 AM UTC (2 hours), our Cloud Operations team will perform a disruptive maintenance on the STA Push OTP Service.

During this maintenance period, the Push OTP Service will not be available, but you may continue to authenticate to STA by manually entering the OTP generated by MobilePASS+.

If you have any questions, please open a case on your account by contacting the Client Services team:

• Support Portal: https://supportportal.thalesgroup.com/csm
• Phone: https://supportportal.thalesgroup.com/csm?id=kb_article_view&sysparm_article=KB0013367

We thank you for your continuous support and cooperation.

Thales Authentication and Access Management Cloud Services
Posted Jul 05, 2022 - 13:55 UTC
This scheduled maintenance affected: Classic Service Zone (Push Delivery).