EU - Disaster Recovery Drill
The scheduled maintenance has been completed.
All testing has been completed and services are operating at nominal levels. We will resume regular monitoring of service stability and availability.
The failback has been completed and we have tested and confirmed that primary services are running and accessible. We have begun testing secondary and non-critical services.
Service fallback to Primary Site has been completed. We are undergoing testing of primary services.
We have initiated the failback to the primary site and will provide updates once completed.
All services are verified as stable and available.
Authentication and Console services have been confirmed as stabilized and available from the DR site.
Service failover has been completed. We are undergoing testing of primary services.
We have commenced failover of services from our primary site to our secondary site.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
On September 10, 2022, Thales Cloud Operations will perform a full-service fail-over test of the STA Service in the EU service zone between the hours of 14:00 and 17:00 UTC.
To avoid impact on their environment, customers need to complete the whitelisting of their environment using the FQDNs and IP addresses specified in KB0026034. These changes need to be done before September 10, 2022.
This scheduled maintenance affected: EU Service Zone (Authentication Services, Admin Consoles, End User Services, Push Delivery, Management).