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STA Classic Region - Disaster Recovery Test
Scheduled for Nov 23, 14:00 - 16:00 UTC
Scheduled
We want to ensure the utmost reliability and resilience of our STA systems to continue serving you effectively. To achieve this, we will be conducting a Disaster Recovery Test in the STA Classic region only on November 23, 2024 between 14:00 UTC-16:00 UTC

What does this mean for STA Classic region customers?

Your Role in Ensuring Continuity : Please ensure the specified IP addresses/source URLs are whitelisted, as outlined in the in this support article and refer to the Quick Help Guide for the Classic Service zone.

Taking this proactive step will minimize disruptions during the downtime of the STA Classic primary zone and facilitate a smooth transition to disaster recovery measures. We kindly ask you to prepare by reviewing and updating your configurations to ensure a smooth transition.

Need Assistance?
Our support team is here to assist you every step of the way. If you have any questions or concerns regarding this test, please don't hesitate to contact us at https://supportportal.gemalto.com/csm?id=kb_article_view&sys_kb_id=42fb71b4db1be200fe0aff3dbf96199f&sysparm_article=KB0013367 or open a support ticket https://supportportal.thalesgroup.com
Posted Oct 30, 2024 - 15:41 UTC
This scheduled maintenance affects: Classic Service Zone (Authentication Services, Admin Consoles, End User Services, Push Delivery, Management).