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US - Admin Console Incident

Incident Report for SafeNet Trusted Access

Postmortem

Posted May 11, 2023 - 16:58 UTC

Resolved

The issue has been resolved and where necessary, corrective action was taken for the customers affected.

The Thales Incident Response Team is closely monitoring the service stability. This incident is now closed.
Posted Apr 29, 2023 - 17:27 UTC

Investigating

The SafeNet Trusted Access monitoring system has detected a potential issue accessing the Admin Consoles.

Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.

The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.
Posted Apr 29, 2023 - 17:18 UTC
This incident affected: US Service Zone (Admin Consoles).