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The issue with access to the Admin Consoles has been resolved and, where necessary, corrective action was taken for the customers affected.
The Thales Incident Response Team is closely monitoring the service stability. This incident is now closed.
Posted May 24, 2022 - 15:32 UTC
Update
We are continuing to monitor for any further issues.
Posted May 24, 2022 - 15:32 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 24, 2022 - 15:32 UTC
Investigating
The SafeNet Trusted Access monitoring system has detected a potential issue accessing the Admin Consoles.
The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.
Posted May 24, 2022 - 15:28 UTC
This incident affected: US Service Zone (Admin Consoles).
