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The issue with access to the Admin Consoles has been resolved and, where necessary, corrective action was taken for the customers affected.
The Thales Incident Response Team is closely monitoring the service stability. This incident is now closed.
Posted Feb 26, 2024 - 14:50 UTC
Update
The Thales incident response team is currently working towards service restoration.
Currently we are seeing that the service is responding optimally. Further monitoring will continue.
Posted Feb 26, 2024 - 14:38 UTC
Investigating
The SafeNet Trusted Access monitoring system has detected a potential issue accessing the Admin Consoles.
Intermittent issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.
The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.
Posted Feb 26, 2024 - 14:18 UTC
This incident affected: US Service Zone (Admin Consoles).