We are currently seeing an unprecedented level of activity linked to the COVID-19 pandemic. We expect this level of demand to continue. We have implemented various improvement measures to address the increased demand and continue to work diligently to ensure the quality of our service. We will post updates on this status page to keep you informed.
EU - STA Push OTP Service Maintenance
Scheduled Maintenance Report for SafeNet Trusted Access - EU/US Zone
The scheduled maintenance has been completed.
Posted Sep 15, 2020 - 06:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 15, 2020 - 04:00 UTC
A maintenance activity is planned for STA Push OTP Service on September 15, 2020 at 04:00, to support latest communication protocol standards for push notification. Delivery of push notifications may be impacted during the first 10 minutes of this maintenance period. As a fallback, manually entering the OTP generated by the MobilePASS+ application will remain available.
Posted Sep 10, 2020 - 19:16 UTC
This scheduled maintenance affected: EU Service Zone (Push OTP Service).